At Akaris Hair, we are committed to providing high-quality products and a seamless customer experience. Please review our policy carefully before completing your purchase.

Order Cancellations

Orders may be canceled within 24 hours of purchase for a full refund.

After this 24-hour window, orders are considered processed and can no longer be canceled.

Returns & Eligibility

We accept returns under the following conditions:

  • You must contact us within 24 hours of delivery

  • Items must be unused, uninstalled, and in their original packaging

  • Hair must not be altered in any way (including cutting, coloring, brushing, or styling)

Shipping Fees

Shipping costs are non-refundable.

Customers are responsible for all return shipping expenses.

Refunds

Once your return is received and inspected, approved refunds will be issued to the original form of payment.

Please note:

  • Refunds apply to the product cost only

  • Original shipping fees will not be refunded

Non-Returnable Items

We do not accept returns for any items that have been:

  • Installed

  • Worn

  • Altered or tampered with in any way

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

To assist with your claim, include:

  • Your order number

  • Clear photos or videos of the issue

We will review and resolve all claims promptly.

“We value your trust and are committed to providing quality products and a transparent shopping experience.”

—Akaris hair co.